Terms & Conditions

These Terms govern your relationship with the operator of holandi.com in relation to your use of the information services provided on the Holland section of holandi.com (the "Website"). They apply to all access to and use of the Website by users located in the United Kingdom and, where relevant, to any interaction you may subsequently choose to have with third-party gambling operators referenced on the Website. By using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website. Effective date: 1 January 2026.

Definitions

For the purposes of these Terms:

• Operator means the legal entity that owns and operates holandi.com and the Holland section, providing information and comparison services only, and not operating real-money gambling.
• Website means holandi.com, including the Holland pages and any related content, tools, and features.
• Holland means the part of holandi.com that presents information about Holland Casino N.V. and associated games for a UK-facing audience, strictly for informational purposes.
• User or you means any person who accesses or uses the Website.
• Player means a User who, after leaving the Website, chooses to place a bet or participate in gambling with a Third-Party Operator.
• Third-Party Operator means any online or land-based gambling operator or platform to which the Website may refer or link, including Holland Casino N.V.
• Bet or Wager means any real-money stake placed by a Player with a Third-Party Operator, not with the Operator of holandi.com.
• Bonus means any promotion, free spin, credit, or other incentive offered by a Third-Party Operator and described or referenced on the Website.
• Holland Casino N.V. means the Dutch state-owned company licensed by the Kansspelautoriteit (KSA) under licence number 1610/01.247.166 to operate land-based and remote casino games in the Netherlands. Holland Casino N.V. is not licensed in the UK and is not affiliated with the Operator of holandi.com.
• UKGC means the UK Gambling Commission, the regulator for gambling in Great Britain.
• KSA means the Kansspelautoriteit, the gambling regulator in the Netherlands.

Account Registration

Website Accounts on holandi.com

• Eligibility (18+): The Website is intended for persons aged 18 years or over. By creating any account or using personalised features on holandi.com, you confirm that you are at least 18 and legally permitted to view gambling-related information in your jurisdiction (including the UK).
• Purpose of the account: Any account you create on holandi.com is for managing your preferences (for example, favourites, comparisons, newsletters or alerts) and does not allow you to place bets, make deposits, or withdraw funds. The Operator is not a gambling provider.
• Registration process: You must provide accurate and complete information (such as email address and country of residence) and keep it up to date. The Operator may require email verification to activate your account and may suspend or delete accounts with inaccurate, misleading, or fraudulent details.
• Password security: You are responsible for keeping your login credentials confidential. You must not share your account with others and must notify the Operator promptly of any suspected unauthorised access. The Operator may require password changes or security updates for protection.

Identity Checks and KYC

• Verification by the Operator: At present, the Operator does not offer real-money gambling and generally does not conduct full Know Your Customer (KYC) checks. However, if future features require regulatory screening (for example, paid services or age verification tools), the Operator may request proof of identity, age or residence and may restrict access until checks are completed.
• Verification by Third-Party Operators: Any registration with Holland Casino N.V. or other Third-Party Operators referenced on the Holland pages is subject to their own account and KYC procedures. These may include identity documents, proof of address and Source of Wealth checks, especially for higher withdrawal limits or cross-border payments. The Operator does not collect or process those documents and has no control over such procedures.
• UK-specific note: If you are a UK resident, you must ensure that any Third-Party Operator you choose to register with for online gambling is appropriately licensed or otherwise lawfully available to you. Holland Casino N.V. is licensed by the KSA for the Dutch market, is not listed on the UKGC public register, and online access is oriented to NL residents only according to the available data.

Betting & Gameplay Rules

Nature of the Information Provided

• Informational only: The Website does not accept bets, operate games, or hold player funds. Any references to bets, wagers, odds, house rules or game outcomes relate to Third-Party Operators such as Holland Casino N.V. The Operator provides summaries and comparative information only.
• Accuracy of game descriptions: The Operator seeks to describe games (including slots such as Book of Dead), betting options and table limits based on sources such as official operator websites and regulatory registers. However, final and binding rules are always those of the relevant Third-Party Operator; you must review their current terms and house rules before playing.

Placing Bets with Third-Party Operators

• Minimum/maximum stakes: The Website may indicate typical minimum and maximum bets (for example, table limits in Holland Casino venues or online games). These are indicative only and may change. The actual limits applicable to your Bet are determined solely by the Third-Party Operator.
• Bet placement and modification: Once you place a Bet with a Third-Party Operator, its rules on acceptance, modification, and cancellation apply. Commonly, bets cannot be changed or cancelled after confirmation. The Operator of holandi.com has no technical ability to alter or cancel Bets placed elsewhere.
• Results and game fairness: Game outcomes for casino games, including RNG-based slots and live tables, are generated and recorded by Third-Party Operators and their suppliers. While the Operator highlights that Holland Casino N.V. is licensed by the KSA under licence 1610/01.247.166, fairness and compliance are overseen by relevant regulators (such as the KSA or, in the UK, the UKGC), not by the Operator of holandi.com.

Conduct in Live Casino, Chats and Community Features

• Third-party live casino and chats: Any chat rules within live casino environments offered by Third-Party Operators are set and enforced by those operators. Generally, abusive language, harassment, discrimination, spam, collusion, or attempts to defraud are prohibited.
• Website community rules: If the Holland pages include comments, forums or interactive tools, you must:
  • communicate respectfully and avoid insults, hate speech, threats, or harassment;
  • not promote illegal or unlicensed gambling, including circumvention of geo-blocks or self-exclusion tools;
  • not share personal data of others or confidential information; and
  • not post fraudulent, misleading, or defamatory content regarding Holland Casino N.V., the KSA, the UKGC, or any other party.
• Responsible gambling: Gambling involves financial risk and can cause harm. Any information about odds, strategies or game RTPs on the Website is not a guarantee of winning. If you experience problems, you should seek help from recognised organisations such as GamCare (UK), and, for Dutch contexts, loketkansspel.nl.

Bonus Terms

Bonuses Offered by Third-Party Operators

• No bonuses from the Operator: The Operator of holandi.com does not grant real-money bonuses, free bets, or free spins. Any Bonus referenced on the Holland pages is offered by a Third-Party Operator such as Holland Casino N.V. and is subject exclusively to that operator's terms and conditions.
• Activation requirements: Bonuses typically require a qualifying deposit, opt-in, or promo code. For example, some casino offers may require a minimum deposit (e.g. €10 or more) and may be restricted to specific payment methods such as iDEAL or Trustly. Details shown on the Website are indicative and may be out of date; always check the live offer on the Third-Party Operator's site.
• Wagering requirements: Bonuses commonly require you to wager the bonus amount and/or deposit a certain number of times within a set timeframe (e.g. 7 - 30 days as of 2026) before withdrawal is permitted. Not all games contribute equally to wagering; slots may count 100%, while table games may contribute less or be excluded. The precise conditions are governed by the Third-Party Operator's rules.

Restrictions and Prohibited Conduct

• Prohibited games/actions: The Website may flag games or betting patterns that are often excluded from bonus play (for example, low-risk roulette bets or "balanced" betting systems). However, only the Third-Party Operator's terms are binding. Exploiting technical errors or intentionally breaching bonus rules may lead to confiscation of winnings and account closure by the Third-Party Operator.
• Combining promotions: Unless expressly allowed, most operators do not permit combining multiple welcome offers or overlapping reload bonuses. Bonus stacking, multiple-account abuse, or use of VPNs to claim region-specific offers are typically prohibited. The Operator of holandi.com does not encourage or support any such conduct.
• UK-specific note: If you are a UK resident, you must ensure that any Bonus you consider is offered by an operator that is lawfully accessible to you. Because Holland Casino N.V. is licensed by the KSA for the Dutch market and not by the UKGC, UK-specific consumer protections and promotional rules may not apply. Nothing on the Website overrides the requirements of UK law or of the UKGC.

Payments & Withdrawals

Role of the Operator

• No handling of customer funds: The Operator of holandi.com does not process deposits, bets, or withdrawals and does not hold player balances. All payment services described on the Holland pages relate to Third-Party Operators and their banking partners.
• Informational payment data: Payment details - such as references to iDEAL, Visa/Mastercard, Trustly, PayPal, minimum deposits (e.g. €10 - €20), or limits (e.g. up to €5,000 or more) - are based on external sources and were last verified in early 2025 according to the data provided. Such information may change and is not guaranteed to be accurate as of your date of use.

Deposits with Third-Party Operators

• Supported methods: Holland Casino N.V. and similar Dutch operators typically focus on EUR payments using methods such as iDEAL (Dutch bank transfer), Trustly and cards. Some methods (for example, iDEAL) are unavailable to UK bank account holders, and certain e-wallets (for example, PayPal) may not be supported.
• UK regulatory constraints: In the UK, the use of credit cards for gambling is generally prohibited. Banks and card issuers may decline or block transactions coded as gambling, particularly cross-border payments (e.g. to operators primarily serving the Netherlands). The Operator does not encourage bypassing such restrictions and does not provide advice on doing so.
• Fees and FX: Cross-border payments may incur foreign exchange spreads and fees (for example, 2 - 3% FX charges on card transactions or bank-side fees on SEPA transfers). These costs are set by your payment provider and the Third-Party Operator, not by the Operator of holandi.com.

Withdrawals and Payout Policies

• Payout speeds and limits: According to available data, Dutch operators may process payouts to domestic bank accounts via instant payments and to foreign (including UK) IBANs by SEPA transfer within 1 - 3 business days, with relatively high maximum limits (e.g. €25,000+). These figures are indicative; the actual payout terms for any Bet are determined by the Third-Party Operator.
• Verification and Source of Wealth: Withdrawals to non-Dutch accounts or large withdrawal requests may trigger enhanced compliance checks, including Source of Wealth verification, under AML and regulatory rules. If you fail to provide requested evidence, withdrawals may be delayed or refused by the Third-Party Operator. The Operator of holandi.com has no influence over these decisions.
• Refunds of bets and bonuses: Any refunds, voiding of bets, or reversal of bonuses are governed entirely by the Third-Party Operator's terms, particularly where technical errors or rule breaches are involved. The Operator cannot secure or enforce refunds or payouts on your behalf.

Taxation Note

• Dutch gambling tax: The information provided indicates that, in the Netherlands, gambling tax at a rate of 29.5% may apply to winnings above €449 and may be withheld at source by operators such as Holland Casino N.V. This is a matter of Dutch law and practice and may affect non-Dutch residents who gamble there.
• UK tax: In the UK, gambling winnings are generally tax-free for players. However, cross-border situations can be complex, and any Dutch tax withheld may not be reclaimable. Nothing on the Website constitutes tax advice; you should consult an independent adviser regarding your specific circumstances.

Limitation of Liability

Operator's Obligations

• Reasonable care: The Operator uses reasonable efforts to ensure that information on the Holland pages - such as licensing details for Holland Casino N.V. (KSA licence 1610/01.247.166), payment options, game descriptions and comparisons - is accurate and up to date as of the last reported verification (early 2025).
• No guarantee of completeness: Regulatory statuses, payment methods, house rules and bonus offers can change without notice. The Operator does not guarantee that any information is complete, error-free, or current as of the date you access it, and you must always verify key details on the relevant Third-Party Operator's website or via regulators such as the UKGC or KSA.

Exclusions of Liability

• No responsibility for Third-Party Operators: The Operator is not affiliated with Holland Casino N.V. and does not control any Third-Party Operator's websites, games, payment systems, KYC processes, or customer service. The Operator is not liable for any loss, damage, delay, or dispute arising from your dealings with any Third-Party Operator, even if discovered via holandi.com.
• Technical issues: The Operator is not liable for losses caused by:
  • technical failures, interruptions, or delays of the Website or third-party sites;
  • network problems, device malfunctions, software errors or bugs; or
  • data loss or corruption not caused by the Operator's gross negligence or wilful misconduct.
• Indirect and consequential loss: To the extent permitted by law, the Operator excludes all liability for indirect or consequential loss or damage, including loss of profits, data, business or opportunity arising from your use of the Website or reliance on its content.

Liability Cap

• Maximum compensation: If the Operator is found liable to you in connection with the Website, the maximum aggregate liability in respect of all claims arising within any 12-month period shall not exceed the greater of:
  • the total amount (if any) that you have paid to the Operator for chargeable services on holandi.com during that period; and
  • GBP £100.
  Since the Operator does not accept Bets, this cap is not linked to any stake size; any dispute concerning the amount of a Bet or payout is exclusively between you and the relevant Third-Party Operator.
• Your responsibility: You are responsible for ensuring that any gambling activity you choose to undertake is lawful in your jurisdiction and for using the Website in accordance with these Terms. You acknowledge that you use the Website at your own risk.

Intellectual Property Rights

Ownership of Content

• Website content: All content on holandi.com and its Holland section - including text, layouts, graphics, logos (other than third-party marks), icons, and software code - is owned by or licensed to the Operator and protected by copyright and other intellectual property laws.
• Third-party content: Trademarks, logos, and other intellectual property belonging to Third-Party Operators (including "Holland Casino N.V." and other brand names) are used solely for identification and informational purposes. No association, sponsorship, or endorsement is implied, and all such rights remain with their respective owners.

Permitted and Prohibited Uses

• Personal use: You may view, download, and print reasonable portions of the Website for your own personal, non-commercial use, provided that you do not remove or alter any copyright or proprietary notices.
• Prohibited acts: You must not, without the prior written consent of the Operator or the relevant rights holder:
  • copy, reproduce, modify, adapt, translate, distribute, or publicly display any substantial part of the Website or its underlying software;
  • use automated tools (such as bots or scrapers) to systematically harvest data from the Website, except as permitted by applicable law and our robots.txt;
  • use any content from the Website to create competing services, databases, or commercial products; or
  • misrepresent your relationship with the Operator, Holland Casino N.V., the KSA, or the UKGC.

Privacy & Data Protection

• Privacy framework: The Operator processes personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, to the extent they apply.
• Privacy Policy: All collection and use of your personal data via holandi.com, including the Holland pages, are governed by the Operator's separate Privacy Policy, as updated from time to time. That policy explains, among other things, what data is collected, for what purposes, on which legal bases, and how long it is retained.
• Third-party data processing: When you follow links to Third-Party Operators (such as Holland Casino N.V.) and provide them with personal data, their own privacy policies and legal obligations apply. The Operator is not responsible for their processing of your data.
• Cookies and tracking: The Website may use cookies, analytics tools, and similar technologies. Details, including your choices and consent options, are set out in the Privacy Policy and any cookie notice or preference centre presented to you.

Changes to Terms

• Right to modify: The Operator may update or amend these Terms from time to time, for example to reflect changes in law (including UK gambling or data protection regulations), regulatory guidance, or the services offered on holandi.com.
• Notification of changes: Material changes will, where reasonably practicable, be notified by one or more of the following:
  • a notice or banner on the Holland pages;
  • an updated effective date and version reference in these Terms; and/or
  • email or in-account notification to registered Users (if such functionality exists and you have provided a valid email address).
• Acceptance of updated Terms: Your continued use of the Website after changes take effect constitutes your acceptance of the revised Terms. If you do not agree with any update, you should stop using the Website and, if applicable, close your account on holandi.com.

Termination & Suspension

• Termination by you: You may stop using the Website at any time and, if you have a registered account on holandi.com, you may request closure of your account via the mechanisms made available on the Website.
• Suspension or termination by the Operator: The Operator may suspend or terminate your access to the Website or close your account (if any) without prior notice where:
  • you are under 18 or otherwise not legally permitted to use gambling-related information services;
  • you breach these Terms or any applicable law or regulation;
  • you misuse the Website, for example by attempting to scrape data, distribute malware, or promote unlicensed or illegal gambling; or
  • it is reasonably necessary to protect the integrity of the Website, the Operator, other Users, or third parties.
• Effect of termination: Upon termination or suspension, your right to access the Website and any related account features ceases immediately. Historical content or contributions (for example, comments) may remain visible unless removal is required by law or is reasonably practicable.
• Funds and Third-Party Operators: Because the Operator does not hold player funds or operate gambling services, termination of your Website access does not affect any balances or rights you may have with Third-Party Operators. You must contact those operators directly regarding account closure, refunds, or withdrawals.

Governing Law & Jurisdiction

• Governing law: These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) are governed by and construed in accordance with the laws of England and Wales, without prejudice to any mandatory consumer protection laws that apply in your place of residence.
• Jurisdiction: The courts of England and Wales shall have non-exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or the Website. If you are a consumer resident in the UK or another country of the United Kingdom, you may be entitled to bring proceedings in your local courts.
• Regulatory context: References on the Holland pages to regulatory bodies such as the UKGC and the KSA are for informational purposes. Holland Casino N.V. is regulated by the KSA under licence 1610/01.247.166 and is not on the UKGC public register according to the data provided. The Operator of holandi.com is not responsible for the regulatory compliance of any Third-Party Operator.
• Alternative dispute resolution: Where required by applicable consumer law, information about any available alternative dispute resolution (ADR) scheme or online dispute resolution platforms will be provided on holandi.com or upon request. Nothing in this clause restricts your right to seek redress through the courts.

Contact Information

• General enquiries and support: If you have questions about these Terms or about the information presented on the Holland pages of holandi.com, you can contact the Operator using the contact options made available on the Website (for example, any "Contact", "Support" or similar page or form).
• Legal and compliance queries: For legal notices or queries relating to regulatory matters, data protection, or alleged infringement of rights, you should use any dedicated legal or privacy contact details indicated in the Website's imprint, Privacy Policy or legal notice pages. Where a postal address or specific email address is required by law, it will be provided on those pages.
• Regulators and responsible gambling services: For further information about gambling regulation and safer gambling, you may consult:
  • UK Gambling Commission (UKGC) - UK regulator;
  • Kansspelautoriteit (KSA) - Dutch regulator overseeing Holland Casino N.V.;
  • GamCare - UK support for gambling-related harm; and
  • loketkansspel.nl - Dutch responsible gambling resource.
• Informational disclaimer: As stated in the underlying research data (last updated February 2025), the Website is for informational purposes only. The Operator is not affiliated with Holland Casino N.V., and nothing in these Terms or on the Holland pages constitutes legal, financial, or tax advice. You remain responsible for your own decisions and should seek independent advice where appropriate.